Clear guidelines for our professional relationship and service delivery
Centroid Solutions ('we' or 'us') is committed to providing superior creative design services. This Terms of Service Policy explains how we collect, use, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. This online service holds users of our services to terms and conditions.
We provide brand identity design services, package design, brand graphics, and brand migration services. This terms covers all of our services offered.
By accessing and using Centroid Solutions' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you and Centroid Solutions. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
Centroid Solutions provides comprehensive design and branding services including but not limited to:
Our services are provided on a project basis or through ongoing retainer agreements as specified in individual service contracts.
Clients must provide accurate, complete, and timely information necessary for project completion including:
Clients are responsible for obtaining all necessary approvals, licenses, and permissions for their projects.
Upon full payment, clients receive ownership rights to final deliverables specifically created for their project.
Centroid Solutions retains rights to design processes, methodologies, and pre-existing intellectual property.
We reserve the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed in writing.
Payment terms are specified in individual project agreements. Standard terms include:
All prices are exclusive of applicable taxes, which will be added to invoices where required.
Each project includes a specified number of revision rounds as outlined in the project agreement.
Additional revisions beyond the agreed scope may incur additional charges at our standard hourly rate.
Major scope changes require written approval and may result in timeline and cost adjustments.
We maintain strict confidentiality regarding all client information and project details.
Both parties agree to protect confidential information shared during the course of our professional relationship.
Centroid Solutions' liability is limited to the total amount paid for services.
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
Either party may terminate services with 30 days written notice.
In case of termination, payment is due for all work completed up to the termination date.
Any disputes will be resolved through binding arbitration in accordance with applicable laws.
Both parties agree to attempt good faith negotiations before pursuing formal dispute resolution.
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control.
This includes but is not limited to acts of God, natural disasters, government actions, or other unforeseeable events.
We may update this Terms of Service from time to time in order to reflect changes in our practices.
When we make changes, we will:
Your continued use of our services after any changes become effective constitutes acceptance of the updated terms.
If you have questions about this Terms of Service, want to exercise your rights, or need to report a privacy concern, please contact us:
We will respond to your inquiries within 30 days for urgent matters, please call our privacy officer directly.